II. Information Long Term WLS Collects
Information Long Term Receives from You. Long Term receives and stores any information you enter on the Site. This information may include information that can identify you (“personal information”) including your first and last name, geographic location, email address as well as photos or comments. You can choose not to provide Long Term WLS with any information, but in order to be a registered member of social media accounts and groups, or view some of the content available on the Site, you must provide Long Term WLS with your email address or user name used on social media. Registered community members of Long Term WLS social media, are able to upload comments, questions, reviews and send messages to other community members. Registered health care providers are able to upload information about their practice as well as respond to questions on the Site. You may also provide Long Term WLS with personal information in order to participate in various activities on the Site and social media such as entering contests or sweepstakes, taking advantage of promotions, responding to surveys, subscribing to newsletters or other mailing lists or completing a form related to one of our products or services.
In addition, if you provide your third-party account information to Long Term WLS (e.g., your user information for Facebook or other third party social networking sites), you understand that Long Term may receive information about you (including information about friends, connections, photos, contact information and demographic information) from those third party sites and that information may be transmitted into our network. The information collected by Long Term from the third party sites may depend on your privacy settings with those third party sites. As a result, you should consult the privacy notices or policies of those third party sites.
If you send direct messages to Long Term WLS or to other Long Term WLS users in the community, please note that Long Term WLS may store these direct messages in order to deliver them and allow you to manage them. In addition, if you send messages to Long Term WLS using your e-mail or any social media account, then you understand that Long Term WLS will store these messages in order to verify the accuracy of the information you submitted as well as for staff training purposes. Long Term WLS may disclose any of your messages as part of investigations into the use and operation of the Site. Long Term WLS may also choose not to deliver your direct messages if the direct messages are spam or are otherwise objectionable in the sole discretion of Long Term WLS.
Information Automatically Collects Through Your Use of the Site or third party social media accounts.
- Cookies Information. When you visit the Long Term WLS Site, we (and third parties with whom we partner) may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser. Long Term WLS uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Long Term WLS Site may not function properly if the ability to accept cookies is disabled. The cookies may transmit information about you and your use of the Site such as your browser type, IP address, advertisement data and the date and time of your use of the Site.
- Log File Information. When you use the Site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser. Long Term WLS collects this information in order to improve the Site.
- Web Beacons. When you use the Site, we may employ Web Beacons or “clear gifs” which are used to track the online usage patterns of our users anonymously (i.e., in a non-personally-identifiable manner). In addition, we may also use Web Beacons in HTML-based emails sent to our users to track which emails are opened by recipients. Long Term WLS uses Web Beacons in order to measure the effectiveness of its offerings and content.
- Location Information and Device Information. If you are accessing the Site or Social Media account from a mobile device or tablet, Long Term WLS may be able to collect your location information if this feature is enabled on your mobile device or tablet. In addition, if you are accessing the Site from your computer, then Long Term WLS may be able to collect your general location information from your IP address. Long Term WLS may use this information to provide you with a personalized user experience by showing you content relevant for your geographic location. If you are accessing the social media accounts or Site through a mobile device and you do not want to share your location information with Long Term WLS, then you may be able to turn off this feature on your mobile device.
- How We Respond to Do Not Track Signals. Long Term WLS currently does not respond to “Do Not Track” signals.
III. How Long Term WLS Uses Information
Use of Voluntary Disclosure of Information. Any personal information or content that you voluntarily disclose on the Long Term WLS Site and/or social media accounts (e.g., on the Long Term WLS community, groups, discussion boards, messages and comment areas, within your public profile page, etc.) becomes publicly available and can be collected and used by others.
Your username (not your email address) is displayed to others on the Long Term WLS community members and health care providers when you submit any content or send direct messages through the Site or social media accounts. You understand that other Long Term WLS community members may contact you through messages and comments.
Any content that you submit to the Long Term WLS Site and social media accounts may be redistributed through the Internet and other media channels, and may be viewed by the general public.
Contact its Users. We do not use your email address or other personal information to send third party commercial information and marketing messages without your consent or except as part of a specific program, feature or service for which you will have the ability to opt-in or opt-out. We may, however, use your email address without further consent to send you information related with our services and/or administrative purposes.
Improve the Long Term WLS Site and Service. We use both your personal information and certain non-personally-identifiable information (such as anonymized aggregated usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the Site, and to create new features, promotions, functionality, and services by storing, tracking, and analyzing Long Term WLS users’ preferences and trends.
IV. When Long Term WLS Discloses Information
We do not share your personal information (such as name or email address) with other third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out.
We do share non-personally-identifiable information (such as anonymous aggregated usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Site or social media content.
If you submit your name, e-mail address, telephone number, treatment desired and questions or comments through a Long Term WLS form or any specific social media profile page, then Long Term WLS will disclose this information to the health care provider identified on the form. In addition, if you submit your mobile phone number through this form, then you understand and consent to Long Term WLS sending you text messages. You understand that standard text messaging fees and data rates may apply. The information you provide through this form is used by Long Term WLS to provide you information about our services and not for any other purpose.
Third-party Advertisers, Links to Other Sites. Long Term WLS may allow other companies, called third-party ad servers or ad networks, to serve advertisements within the Site or social media. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on the Site. They automatically receive your IP address when this happens.
These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. Long Term WLS does not provide any personal information to these third-party ad servers or ad networks without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out.
However, please note that if an advertiser asks Long Term WLS to show an advertisement to a certain audience (for example, women ages 35-49) or audience segment (for example, women ages 35-49 who have viewed certain content) and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach.
Legal Requests and Comply with State and Federal Laws. We may release personal information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws or to respond to a court order, subpoena, or search warrant.
Long Term WLS also reserves the right to disclose personal information and/or non-personally-identifiable information that Long Term WLS believes, in good faith, is appropriate or necessary to enforce our Terms of Service, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Site, and to protect the rights, property, or personal safety of Long Term WLS, our users or others.
In the Event of Merger, Sale, or Bankruptcy. In the event that Long Term WLS or the Site are acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors rights generally, we may not be able to control how your personal or non-personal information is treated, transferred, or used.
V. Your Choices
You may, of course, decline to submit personal information through the Site or any social media account, in which case Long Term WLS may not be able to provide certain services to you.
You may update or correct your personal information at any time by sending an e-mail to Long Term WLS. You may also deny the use of your personal information in the future by requesting it trough Long Term WLS e-mail. You can also decline participation on the Site and/or any other social media account from Long Term WLS. Long Term WLS will disassociate your content from our accounts after requesting trough e-mail, but please note that content submitted by Long Term WLS users and participants to the Site or social media accounts (including, but not limited to, reviews, comments, questions and responses to questions) may not be removed and the content remains subject to our Terms of Service. In addition, Long Term WLS will continue to retain certain information about you in accordance with the privacy practices in this policy.
To protect your privacy and security, we take reasonable steps (such as keeping private your contact information) to verify your identity before providing any service. You are responsible for maintaining the secrecy of your social media profiles and account information at all times.
Please be aware that if you include personal information as your username or in a review, comment, question or any other content publicly available for anyone to view on the Site or social media accounts, then other users (including health care providers) may be able to identify you from this information. Also, any messages that you send to other users through the social media profile(s) may not be private or confidential if either you or the recipient of the message discloses it to another person.
VI. Commitment to Data Security
Long Term WLS uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Long Term WLS (Site or social media accounts), you do so at your own risk. Once we receive your information, Long Term WLS makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If Long Term WLS learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Long Term WLS may post a notice on the Site if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us using e-mail.
VII. Children’s Privacy
Protecting the privacy of children is especially important to Long Term WLS. For that reason, Long Term WLS does not knowingly collect or maintain personal information or non-personally-identifiable information from persons under 12 years of age, and no part of the Site or social media account is directed to persons under 12. If you are under 12 years of age, then please do not use or access the Site or social media account at any time or in any manner.
If Long Term WLS learns that personal information of persons under 12 years of age has been collected without verified parental consent, then Long Term WLS will take the appropriate steps to delete this information.
IX. Important Information
California Privacy Rights for California Residents. California residents may request certain information regarding the disclosure of your personal information by Long Term WLS to third parties companies for direct marketing purposes. As noted above, Long Term WLS does not disclose your personal information to third parties companies for direct marketing purposes unless you have first agreed to such disclosure. However, if you would like to make such a request, then please contact Long Term WLS by using e-mail or at the phone number provided in the “How you can contact us” section below.
X. How You Can Contact Us